Frequently Asked Questions
Answered by the professionals at North West Carpet Cleaning
Regular vacuuming is one of the best maintenance activities you can do on your own. Most vacuuming, however, is done to quickly and even the best household vacuums can’t be as effective when you move to fast. Give your vacuum time to lift the carpet pile, agitate it and remove the soils. Most soils are dry and can be removed properly if vacuumed promptly and properly. Spills should be treated as soon as possible to avoid staining. Before leaving your home, your carpet cleaning technicians should recommend the time for your next professional cleaning. Following their suggestion as well as your carpet manufacturer’s requirement should help keep your carpets looking fresh for years.
North West Carpet Cleaners have access to the latest and most effective cleaning products and solutions available and are trained to use them with caution. The products used in homes are safe for both children and pets when completely dry, but it’s always a good idea to keep them away during the cleaning process. Be sure to keep children and pets away from the vehicle and machinery to minimise the possibility of an accident.
Cleaning technicians will usually move items such as sofas, tables and chairs. Some furniture like beds, dressers, pianos, grandfather clocks and other large, heavy or delicate items can be moved are not usually included in the estimated price and need to be arranged for moving ahead of time. It is always recommended that you move all the small items and breakables from the furniture you wish to be moved before the cleaning technicians arrive.
North West Carpet Cleaning will treat all stubborn stains and tough spots with special solutions prior to cleaning to eliminate as many stains and spots as possible. A company usually cannot guarantee that all stains and spots can be removed, but they will use professional formulas and apply experience to get out what general cleaning cannot. If stains or spots are determined to be permanent, the cleaning technicians should let you know about other possible options with you before completing the job.